Advisory

    • Advisory 1 of 155

  • April 06, 2024





    HOLIDAY ADVISORY APRIL 2024


    Good Day!

    Please be advised that South Seas Cargo warehouse will be CLOSED on the following date as declared Holiday throughout the country.

    Regular Non-working Holidays

    April 9 (Tuesday) – Araw ng Kagitingan
    April 10 (Wednesday) – Eid’l Fitr

    Transactions received from April 8 might be dispatched or consolidated from April 11, 2024 onwards.

    Have a safe and enjoyable holiday.

    Thank you

    SOUTH SEAS CARGO FORWARDERS, INC.

    • Advisory 2 of 155

  • March 26, 2024





    ADVISORY: DELAY ARRIVAL BOUND TO DAVAO DUE TO MULTIPLE SHIFTING


    To Our Valued Clients

    This is to notify you that your shipments bound to DAVAO encountered delayed DEPARTURE DUE TO MULTIPLE SHIFTING. Below is the updated sailing schedule for your affected shipments.

    NEW ETD: 3/29/24

    Please be reminded that some schedules are not fixed and could be changed at any time. The arrival, berthing, departure, and transit times are estimated and given without guarantee and are subject to change without prior notice. While this matter is sometimes beyond our control, we will continue to update you and deliver your cargo as early as possible. For further details, you may check the attached advisory from the concerned shipping lines.

    Thus, we apologize for any inconvenience this situation has caused. At this time, we would like to thank you for your continued patronage and look forward to our continued partnership for many more years to come. For further inquiries, you may reach our Customer Service Hotline nos.: (02) 283-6893

    Thank you, CSR TEAM


    • Advisory 3 of 155

  • March 25, 2024





    HOLYWEEK ADVISORY


    Good Day!

    Please be informed that March 28 and 29 (Maundy Thursday and Good Friday ) is declared a Regular Holiday in observance of the Catholic Lenten Season. In line with this, Regular operation will be observed until March 27, Wednesday, and shall resume on Monday, April 1, 2024.

    Please be advised that your transactions dated March 27 (Wednesday), will be consolidated starting April 1 (Monday).

    For further inquiries, you may reach our CSR team.

    Have a safe and enjoyable holiday weekend.


    Thank you
    SOUTH SEAS CARGO FORWARDERS, INC.

    • Advisory 4 of 155

  • February 23, 2024





    ADVISORY: DELAY ARRIVAL BOUND TO DIPOLOG DUE TO MECHANICAL ISSUE


    Good day,

    This is to notify you that your shipments loaded to Cargo 7 bound to DIPOLOG, encountered delayed DEPARTURE DUE TO MECHANICAL PROBLEM OF VESSEL while in Manila Port.

    ETD: 02/22/24
    NEW ETD: 02/26/24

    Please be reminded that some schedules are not fixed and could be changed at any time. The arrival, berthing, departure, and transit times are estimated and given without guarantee and are subject to change without prior notice. While this matter is sometimes beyond our control, we will continue to update you and deliver your cargo as early as possible.

    Thus, we apologize for any inconvenience this situation has caused. At this time, we would like to thank you for your continued patronage and look forward to our continued partnership for many more years to come. For further inquiries, you may reach our Customer Service Hotline nos.: (02) 283-6893

    Thank you,
    CSR TEAM


    • Advisory 5 of 155

  • February 23, 2024





    CUSTOMERS ADVISORY: FIRE DRILL AND FIRE SAFETY LECTURES


    To Our Valued Clients

    Please be informed that Southseas Cargo Forwarders, Inc. in partnership with the Bureau of Fire Protection will conduct our mandatory FIRE DRILL AND FIRE SAFETY LECTURES on Saturday, February 24, 2024 at 8:00 in the morning. That will be held on SSCFI Main Hub. We would like to apologize in advance for any inconvenience that may occur.

    The drill may last from 08:00 AM to 10:00 AM.

    Kindly bear with us regarding this matter.

    For your information/guidance.

    Thank you!
    SOUTH SEAS CARGO FORWARDERS, INC.

    • Advisory 6 of 155

  • February 19, 2024





    SCHEDULED SYSTEM DOWNTIME DUE TO SERVER UPGRADE


    Dear Valued Customers,

    Good day!

    Please be advised that there will be scheduled system downtime from Sunday( February 25, 2024 / 8:00am onwards ).
    This is because we are performing work on ( Server Upgrade / Mysql ).

    As a result, you may experience problems accessing the following services during this time:

    LOGISTIC SYSTEM
    SSCFI WEBSITE

    We apologize for any inconvenience.

    Thank you,

    CSR TEAM

    • Advisory 7 of 155

  • February 13, 2024





    ADVISORY: DELAY DEPARTURE BOUND TO DIPOLOG DUE TO NO VESSEL AVAILABILITY


    Good day,

    This is to notify you that your shipments loaded bound for DIPOLOG encountered delayed DEPARTURE while in Manila Port. Currently, there are no available vessels for this destination.

    The arrival, berthing, departure, and transit times are estimated and given without guarantee and are subject to change without prior notice. While this matter is sometimes beyond our control, we will continue to update you and deliver your cargo as early as possible.

    Thus, we apologize for any inconvenience this situation has caused. At this time, we would like to thank you for your continued patronage and look forward to our continued partnership for many more years to come. For further inquiries, you may reach our Customer Service Hotline nos.: (02) 283-6893

    Thank you,

    CSR TEAM

    • Advisory 8 of 155

  • February 05, 2024





    ADVISORY : 02/09/24 ADDITIONAL SPECIAL NON WORKING HOLIDAY AND 02/10/24 CHINESE NEW YEAR


    Dear Valued Customers,

    Please be informed that February 09, 2024 (FRIDAY) is declared as an Additional Special Non- Working Holiday throughout the country.

    We will continue to accept bookings, deliveries on the mentioned holiday as our operation remains open and Customer Service will be on 50% workforce.

    And please be advised that South Seas Cargo warehouse will be CLOSED on February 10, 2024 (SATURDAY) in observance of Chinese New Year.

    For further inquiries you may reach our assigned CSR Tels. Nos.: (02) 8-283-6893/921-9642.


    Thank you very much.
    CSR TEAM

    • Advisory 9 of 155

  • January 13, 2024





    ADVISORY: DELAY ARRIVAL BOUND TO ZAMBOANGA DUE TO MECHANICAL ISSUE


    Good day,

    This is to notify you that your shipments loaded to Span 31 bound to ZAMBOANGA, encountered delayed ARRIVAL DUE TO MECHANICAL PROBLEM OF VESSEL while in Zamboanga Port. The assigned vessel was brought to Davao for repairs.

    ETA: 01/10/24
    NEW ETA: 01/16/24

    Please be reminded that some schedules are not fixed and could be changed at any time. The arrival, berthing, departure, and transit times are estimated and given without guarantee and are subject to change without prior notice. While this matter is sometimes beyond our control, we will continue to update you and deliver your cargo as early as possible.
    Thus, we apologize for any inconvenience this situation has caused. At this time, we would like to thank you for your continued patronage and look forward to our continued partnership for many more years to come. For further inquiries, you may reach our Customer Service Hotline nos.: (02) 283-6893

    Thank you,

    CSR TEAM


    • Advisory 10 of 155

  • January 04, 2024





    ADVISORY:DELAY DEPARTURE DUE TO TECHNICAL ISSUE


    Good day,

    This is to notify you that your shipments loaded in our warehouse for December 2023 bound to BUTUAN, encountered delayed DEPARTURE DUE TO TECHICAL PROBLEM OF VESSEL while in Manila Port. Assigned shipping lines are experiencing vessel crane technical problems and ongoing repair.

    ETD: 12/26/23
    NEW ETD: 01/07/24

    Please be reminded that some schedules are not fixed and could be changed at any time. The arrival, berthing, departure, and transit times are estimated and given without guarantee and are subject to change without prior notice. While this matter is sometimes beyond our control, we will continue to update you and deliver your cargo as early as possible.

    Thus, we would like to apologize for any inconvenience this situation has caused. At this time, we would like to thank you for your continued patronage and look forward to our continued partnership for many more years to come. For further inquiries, you may reach our Customer Service Hotline nos.: (02) 283-6893

    Thank you,

    CSR TEAM

    • Advisory 11 of 155

  • December 21, 2023





    HOLIDAY ADVISORY AND OPERATION SCHEDULE


    To Our Valued Clients

    Good Day!

    Please be advised that South Seas Cargo warehouse will be CLOSED on the following dates as a declared Holiday.

    December 25 (Monday) – Christmas Day

    December 26 (Tuesday) – Special Non-Working

    December 30 (Saturday) – Rizal Day

    January 01 (Monday) – New Years Day

    We will continue to accept bookings, and deliveries from December 27 to December 29 as our operation remains open and Customer Service will be on a skeletal workforce. Transactions received from December 29 might be dispatched or consolidated on January 02, 2023, onwards.

    Have a safe and enjoyable holiday weekend. Thank you.

    CSR TEAM

    • Advisory 12 of 155

  • December 09, 2023





    ADVISORY : NO INTERNET CONNECTION


    Dear Valued Customers,

    Please be informed that we experiencing internet connection difficulties since December 5 up to date. You may experience delays in response with our customer service team and our website.

    In line with this, we are doing our best to update our system entry concerning the status of your shipments.

    Again, we apologize for the inconvenience this may cause you and do ask for your understanding as this is beyond our control.

    Rest assured that we will update our entry once posted on any developments. Should you have any inquiries or clarification, our customer service numbers are:

    Tels. Nos (8) 283-6893/ 0999-229-0945 / 0998-963-7055 / 0919-078-2593 / 0998-963-1795 / 0908-812-7372 / 0968-852-1648 / 0968-852-1668.

    Hoping for your kind understanding.

    Sincerely Yours,

    CSR TEAM

    • Advisory 13 of 155

  • November 23, 2023





    ADVISORY : SHIPMENTS ON HOLD FOR GENSAN MALLS


    Good day,

    To all our valued customers, we would like to thank you for choosing us to deliver your precious shipments. Unfortunately, due to an unseen catastrophe, some of you will be experiencing some delays, particularly for South Cotabato.

    This is to notify you that your shipments bound to General Santos City which are intended for malls, will be on hold due to the recent earthquake that happened last Friday, November 17, 2023.

    Affected malls are the following:

    KCC MALL GENSAN

    GAISANO MALL GENSAN

    VERANZA

    ROBINSONS MALL

    SM MALL OF GENSAN

    GAISANO KORONADAL

    KCC MALL MARBEL

    All malls are still closed and do not accept deliveries at this point in time. The resuming of delivery is still unknown. We deeply apologize if this has caused some inconvenience to you. We will try our best to deliver your items as soon as these malls are ready to accept shipments.

    For any inquiries or concerns regarding this matter, please don’t hesitate to contact us at these numbers: 0999-229-0945/ 0998-963-7055/ 0919-078-2593/ 0998-963-1795/ 0908-812-7372/ 0968-852-1648/ 0968-852-1668/ (8)283-6893

    Sincerely yours,

    CSR TEAM

    • Advisory 14 of 155

  • November 23, 2023





    COMPANY CHRISTMAS PARTY DECEMBER 16, 2023 (SATURDAY)


    To Our Valued Customers,

    Good day!

    Please be informed that South Seas Cargo Forwarders will hold its Christmas party on December 16, 2023. Our Navotas, Baclaran, and Soler branch will participate in this event.

    We will only be accepting cargos from 8 AM to 4 PM in preparation for this.

    Thank you for bearing with us.

    CSR TEAM

    • Advisory 15 of 155

  • November 22, 2023





    HOLIDAY NOTICE : BONIFACIO DAY NOVEMBER 27, 2023 (MONDAY)


    Good day!

    In observance of Bonifacion Day, our Receiving Station and Navotas warehouse are CLOSED on the said date.


    Transactions received from November 25 might be dispatched or consolidated on Novemberl 28, 2023 onwards.


    For any inquiries or concerns, please don’t hesitate to contact below Tels. Nos. (8)283-6893

    CSR TEAM

    • Advisory 16 of 155

  • October 26, 2023





    HOLIDAY ADVISORY DATED OCTOBER 30 to NOVEMBER 2


    To Our Valued Clients

    Good Day!

    Please be advised that South Seas Cargo warehouse will be CLOSED on the following date as declared Holiday..

    Special Non-working Holidays

    October 30 (Monday) – Barangay and Sangguniang Kabataan Election
    November 1 (Wednesday) – All Saints' Day
    November 2 (Thursday) – All Souls Day

    And October 31, 2023 (Tuesday) is declared by Company a Special Non-Working.
    We will continue to accept bookings, deliveries on the mentioned holiday as our operation remain open and Customer Service will be on skeletal workforce.

    Transactions received from October 31 might be dispatched or consolidated on Novemberl 3, 2023 onwards.

    Have a safe and enjoyable holiday weekend.

    Thank you

    CSR TEAM

    • Advisory 17 of 155

  • September 13, 2023





    NO INTERNET CONNECTION / TELEPHONE PROBLEM


    Good day,

    Please be informed that we are having network connection error and our Telephone Line at Main office Navotas will be under maintenance. Thus calling our landline is not possible.

    You may call our Mobile Number details below for:

    INQUIRY / FOLLOW UP
    0999-221-7022
    0998-963-7055
    0999-229-0945
    0919-078-2593
    09688521668
    09688521648

    FOR BOOKING REQUEST

    0908-812-7410 0919-073-5189 0998-963-1801

    We will keep you posted time to time thru our website regarding our phone lines.

    SOUTH SEAS CARGO FORWARDER INC

    CSR

    • Advisory 18 of 155

  • August 17, 2023





    HOLIDAY NOTICE – AUGUST 21,2023 NINOY AQUINO DAY & AUGUST 28, 2023 NATIONAL HEROES DAY


    To Our Valued Clients Good Day!

    Please be informed that our office and warehouse will be CLOSED on Monday, August 21. As it is declared a SPECIAL Non - Working Holiday in observance of Ninoy Aquino Day. There will also be no operation on August 28, Monday in accordance with National Heroes’ Day.

    Transactions received dated August 19 (Saturday) will be consolidated starting August 22 (Tuesday). The same applies to transactions dated August 26 (Saturday). Items will be consolidated starting August 29 (Tuesday).

    For further inquiries, you may reach our assigned CSR : Tels. Nos.: (02) 8-283-6893

    Thank you CSR

    • Advisory 19 of 155

  • July 25, 2023





    ADVISORY : DELAY DEPARTURE AND DELAY ARRIVAL DUE TO TROPICAL CYCLONE WIND EGAY


    Dear Valued Customer,

    This is to notify you that the movement of vessels is temporarily SUSPENDED. Shipment departed yesterday from Manila Port is currently placed on shelter and vessel arrival will be experiencing delays. This is due to the prevailing weather conditions brought by Tropical Cyclone Wind EGAY.

    While we try to avoid such delays, these matters are sometimes unavoidable. Thus, we ask for your understanding at this time. Rest assured that we continue to uphold our dedication to deliver your cargoes as early as possible.

    For further details, you may contact our CSR Team.

    CSR TEAM